Services

Problem: A Fortune 500 company was buried in internal Salesforce support tickets. Requests were getting lost and there was no visibility into the requests.

Solution: Martindill Consulting leveraged native Salesforce functionality to build a ticketing system that prevented tickets from getting lost in the cracks and which gave users visibility into the status of their requests.

Problem: A fast-growing business had myriad ways to add products to their quotes; no product or discount was added in the same way. A prior vendor attempted to implement CPQ, but continually missed deadlines and did not build according to specs, leaving the company with little time to roll out the new tool before the busy season began.

Solution: Martindill Consulting provided recommendations on how to get the project back on track, built, and delivered a solution on time, enabling the company to manage critical business cycles.

Problem: A company with a 15-year-old Salesforce org had massive amounts of technical debt. Records were being changed, but the company couldn't tell what was making the changes. They were unable to deploy any new functionality due to existing functionality that was broken, and there was confusion over the data due to outdated and duplicate fields.

Solution: Martindill Consulting identified the technical debt, performed an impact analysis and deprecated the unnecessary metadata, including Apex Triggers, Apex Classes, Visualforce Pages, Workflow Rules, Flows, Process Builders, Validation Rules, and Custom Objects and Fields.
 

Problem: A high-growth company had implemented all of the top-in-class tools for their tech stack, but didn't know how to ensure they were leveraging them in the best way to ensure they would scale with their business.

Solution: Martindill Consulting performed a system evaluation of their Salesforce architecture and integrations. We provided recommendations on changes that aligned to business needs as well as best practices to ensure the company was set up for success.

Problem: A company had personnel to perform all of the day-to-day needs for their operations team, but needed help ensuring that they were building their operations with best practices in mind.

Solution: Martindill Consulting worked with the company to assess current pain points as well as future needs, balance the need for speed with scalability, and help the company understand implications of  different approaches in order to facilitate decision-making.

Problem: Due to continually decreasing sales, a company decided to overhaul their GTM motion, including their entire sales tech stack. They wanted to deprecate many of their existing tools and processes and start fresh, but they didn't know where to begin.

Solution: Martindill Consulting helped the company evaluate and provided recommendations on new tools and processes that would help the company achieve their goals, and implemented all of the changes to facilitate the new, cohesive GTM motion.